Common Service Centre


National e-Governance Plan (NeGP) launched in 2006 consists of 44 Mission Mode Projects (MMPs). The CSC is one of the 44MMPs which deliver all the e-services at the grass root level with the ultimate objective to bring public services closer to the citizens.

Initially the Common Service Centre scheme was approved by the Government of India in September 2006 under NeGP. The scheme aimed for the establishment of one lakhs ICT enabled front-end service delivery outlets, equitably spread across rural India in the ratio of one CSC per six villages, thereby covering all six lakhs villages. CSCs were envisaged as internet enabled centers allowing access of government, private and social services to citizen.

The objective of the CSC is to provide e-services in the locality of citizens, by creating the physical service delivery infrastructure for accessing various e-services. The CSC is envisaged to be a Change Instrument that would provide a structured platform for socially-inclusive community participation for development. An individual or organization functioning as a Change Agent, would run the CSC. It is the community participation and collective action, not ICT alone, which lead to sustainable socio-economic development and long-term rural prosperity.

About CSC 2.0

Digital India is a highly ambitious programme to prepare India for a knowledge future with a focus on three areas:

  • Infrastructure as a utility to Every Citizen
  • Governance & Services on Demand
  • Digital Empowerment of Citizens

The Programme has nine strong pillars and CSC 2.0 is being implemented under the pillar 3 - Public Internet Access Program – Rural Internet Mission – of the programme.

The CSC 2.0 envisages establishment of at least 2.5 lakhs CSCs covering all Gram Panchayats of the country over a period of four years. This would also include strengthening and integrating the existing one lakhs CSCs already operational under the existing scheme and making operational an additional 1.5 CSCs at Gram Panchayat (Preferably at GP premises). It is envisaged as a services/transaction oriented model with a large bouquet of services made available at the CSCs for delivering to the citizens.


1. Non-discriminatory access to e-services to rural citizens by making the CSCs complete service delivery centres, utilizing the backend infrastructure already created in terms of other MMPs.

2. Expansion of self-sustaining CSC Network till the Gram Panchayat level-2.5 lakhs CSCs i.e. at least one CSC per Gram Panchayat, more than one preferred.

3. Enablement and consolidation of online services under on technology platform, hence making the service delivery at CSCs outlets accountable, transparent, efficient and traceable, with a technology-driven relationship between all stakeholders.


Availability of Government services of Various Departments at one stop shop in the locality of the citizen. Minimized visits of citizens to different Departments for enquiry and obtaining Government services Extended hours of service - 12 hours as against 8 hours in Government Departments.

Funding Pattern

DeitY, GOI is providing revenue support of Rs.6900/- per CSC per month. This support shall be provided for a period of 4 years. SCA through VLEs are allowed to collect service charges from citizen/Departments as per mutual agreed terms (SCA, SDA and Departments

Current Status

Total 30 CSCs are operational across South Andaman and North & Middle Andaman District as on date, in which 22 CSCs are in South Andaman and 8 CSCs are in North & Middle Andaman.

Currently 91 Government Services pertaining to 13 Departments of Andaman & Nicobar Administration are being offered through Common Service Center (CSC).

  • List of Operational CSCs

# District Name Tehsil CSC / Village Name VLE Name Address
1. South Andaman (Urban) Port Blair Dairy Farm Ramesh Das Patanjali Store, Dairy Farm, Port Blair
2. School Line Abdul Rahim Star Communication, Near School Line School, Port Blair 744103
3. Junglighat S Bhavani Dream Chatchers, Near SBI Bank, Vill-Junglighat, Port Blair
4. Carbyn Chowk S Sumathi Near Shivan Temple, Carbyn Chowk
5. Haddo T Shyam Sundar Rao Travel India, Haddo, Port Blair
6. Delanipur Mrs. Z Bareen Hussain Bismati Travels, Delanipur, Port Blair-744102
7. Clock Tower Mrs. Asha Singh Ward No.13, Aberdeen Village
8. Gandhi Market S Duraiswamy Shop No.1, Block No.3, M.G.Market
9. Shadipur R Sarvana Velu Shardha Traders, Shadipur Junction
10. Dollygunj M Ganesan Starwin Browsing Center, Near Polytechnic, Dollygunj
11. Bhatubasti Hema Bindu Sony Store, Near TVS Showroom, Bathubasti, Garacharma Road
12. Birdline Kalpana George Banick George Travel, Google Browsing Centre, Near Birdline Junction
13. Brichgunj Mr. Rupa Sardar Hawk Tours & Travels, Brijgunj
14. South Andaman (Rural) Ferragunj Burmanala Anand Murugan Anand Travels, Panchyat Market, Burma Nala Junction
15. Sippighat Chandan Kr. Das Sippighat Junction, Sippighat
16. Namunaghar Chandan Kr. Das Sippighat Junction, Sippighat
17. Tusnabad Mr. Rama Krishnan Namunaghar Junction, Namunaghar
18. Ferrargunj Mr. Bashir Tushnabad Junction, Opp. PHC
19. Wimberlygunj A P Hasainar A.J. Enterprises, Opp. SBI Bank, Wimberlygunj
20. Bambooflat V K Mohammed Ali Manapuram Gold Bulding Complex
21. Hut Bay Hut Bay Nirmal Mondal Near PHC, Hut Bay
22. Havelock Havelock Dhiman Bala Near Axis Bank, Havelock
23. North & Middle Andaman Rangat Bakuntla Biswanath Bairagi Bakuntla Junction, 744208
24. Rangat Ashim Kumar Roy Opp. SBI Rangat, Rangat, Middle Andaman
25. Nimbutla Shri Ranjan Mandal Nimbutla Panchyat Complex, Room No.6, 744205
26. Diglipur Diglipur Shri Dibakar Das Blue Sea Tour & Travel, Diglipur-744202
27. Arielbay Ashok Kumar Halder Opp. Vegetable Market, Aerialbay-744202
28. Madhupur Shikha Rani Dutta Madhupur Panchyat Complex, Room No.4, 744202
29. Kalighat K Nagaraj Near BSNL Exch. Office, Raja Xerox And Lamination
30. Ram Nagar Madhav Samadhar Ramnagar Panchyat Complex, Room No.6, 744202

Live Services: (36 No. of Services Offered through CSC)

  • Offline Services

  • Live Services

Department #
Service Name
  Electricity        1.
Issue of New Meter Connection
Disconnection of existing Meter
Shifting of Meter
Category change of existing Meter
Ownership Change of existing Meter
  Fisheries    6.
Registration of fishing boat
Issue of new Fishing License / Fisher ID
Renewal of Fishing License
  Civil Supplies      9.
Issue of Family Identity Card (new/duplicate)
Issue of NEW separate Family Identity CARD
  Revenue                      13.
Issue of Tribal Pass
Society Registration
Marriage Registration
Permit for Crackers
Permit for Explosives
Permit for Fertilizers
Permit for Insecticides
Permit for storing Diesel & Petrol
Dependent Certificate
Other Backward Classes Certificate
Family member Certificate
Vessel Registration

Department #
Service Name
  Electricity 1.
Electricity Bill Payment
  Employment Exchange 2.
e-Employment registration
3. Renewal of e-Employment Card
4. Addition of Qualification
 Revenue 5.
Record Of Rights (N & M Andaman)
6. Sale of Stamp Papers
  Health 7.
Online Pathalogical Report
8. Blood Donor registration and availability details

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